Privacy Policy

This privacy policy explains how Freedom Wave i.e. freedomwave.com, a premium web design and digital marketing agency in Beaver Dam Wisconsin, collects, uses, and protects your personal data when you visit our website or use our services. Please read this policy carefully and contact us if you have any questions or concerns.

Who we are

Our website address is: https://freedomwave.com. We are a web design and digital marketing agency that helps businesses and agencies create stunning and functional websites that drive results and growth. We also provide support and resources for business owners and agency owners who want to learn how to run and scale their businesses successfully.

What personal data we collect and why we collect it

We collect various types of personal data from you when you visit our website or use our services, such as:

  • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
  • Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
  • Analytics: We use Google Analytics to measure and analyze how visitors use our website. Google Analytics collects information such as your IP address, browser type, device type, pages visited, time spent, etc. We use this information to improve our website performance, usability, and content. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the [Google Analytics Opt-out Browser Add-on]. You can also read Google’s privacy policy here.
  • Contact forms: We use contact forms to collect your name, email address, phone number, message, and other information that you voluntarily provide when you contact us or request a quote. We use this information to respond to your inquiries or provide our services. We do not use this information for marketing purposes unless you explicitly consent to receive our newsletters or promotional emails.
  • Newsletters: We use Mailchimp or other similar third party service to send newsletters or promotional emails to our subscribers. These service like Mailchimp collects your name, email address, and other information that you voluntarily provide when you sign up for our newsletters or promotional emails. Mailchimp also tracks your email opens, clicks, unsubscribes, etc. We use this information to send you relevant and personalized content and offers. You can opt out of receiving our newsletters or promotional emails at any time by clicking the unsubscribe link at the bottom of each email. You can also read Mailchimp’s privacy policy here.

How we protect your data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. Some of these measures include:

  • Using secure servers and encryption
  • Using firewalls and antivirus software
  • Limiting access to your personal data to authorized personnel only
  • Training our staff on data protection policies and practices
  • Reviewing and updating our security measures regularly

However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal data. You are responsible for keeping your login credentials and devices safe and secure.

Who we share your data with

We do not sell, rent, or trade your personal data with any third parties for their own marketing purposes. We only share your personal data with third parties that help us provide our services or comply with our legal obligations. Some of these third parties include:

  • Service providers: We use third-party service providers to perform certain functions on our behalf, such as web hosting, email marketing, analytics, payment processing, etc. We only share your personal data with these service providers to the extent necessary to perform their services. We also require them to protect your personal data in accordance with this privacy policy and applicable laws.
  • Business partners: We may share your personal data with our business partners, such as other agencies or contractors that we work with to provide our services. We only share your personal data with these business partners to the extent necessary to fulfill our contractual obligations. We also require them to protect your personal data in accordance with this privacy policy and applicable laws.
  • Legal authorities: We may disclose your personal data to legal authorities if we are required to do so by law or in response to a valid legal request, such as a court order, subpoena, warrant, etc. We may also disclose your personal data to legal authorities if we believe that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

How long we retain your data

We retain your personal data for as long as necessary to provide our services or fulfill our legal obligations. The retention period may vary depending on the type and purpose of the data. For example:

  • We retain your comments and their metadata indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • We retain your contact form submissions for one year. This is so we can respond to your inquiries or provide our services.
  • We retain your newsletter subscriptions until you unsubscribe. This is so we can send you relevant and personalized content and offers.

When we no longer need your personal data, we will delete it or anonymize it in accordance with our data retention policies and practices.

What rights you have over your data

You have certain rights over your personal data under applicable laws. These rights include:

  • The right to access: You have the right to request a copy of the personal data we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • The right to erasure: You have the right to request that we delete any personal data we hold about you, subject to certain exceptions.
  • The right to restriction: You have the right to request that we limit the processing of your personal data, subject to certain conditions.
  • The right to object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
  • The right to data portability: You have the right to request that we transfer your personal data to another organization or to you in a structured, commonly used, and machine-readable format, subject to certain conditions.
  • The right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data at any time, where applicable.
  • The right to complain: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.

To exercise any of these rights, please contact us using the contact details below. We will respond to your request within a reasonable time and in accordance with applicable laws.

Where we send your data

We are based in Beaver Dam Wisconsin, USA. However, some of the third parties that we work with may be located in other countries or regions that have different data protection laws than ours. When we transfer your personal data across borders, we take appropriate measures to ensure that it is protected in accordance with this privacy policy and applicable laws. Some of these measures include:

  • Transferring your personal data only to countries or regions that have been deemed by the European Commission or other competent authorities to provide an adequate level of protection for personal data.
  • Transferring your personal data only to third parties that have agreed to comply with the EU-US Privacy Shield Framework or other similar frameworks that provide adequate safeguards for personal data.
  • Transferring your personal data only to third parties that have signed contractual clauses or other agreements that require them to protect your personal data in accordance with this privacy policy and applicable laws.

How we update this policy

We may update this privacy policy from time to time to reflect changes in our practices or in the law. When we make any material changes, we will notify you by email or by posting a notice on our website before they take effect. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal data.

For any queries or questions related to our privacy policy, please contact us: https://freedomwave.com/contact/